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We’ve put a lot of time into making this site as informative as possible. If you have a question, please make sure you thoroughly search through our pages for an answer first. We even have a page that puts links to all our frequently asked questions in one place.

If you have a specific question about your piercing, feel free to email one of our piercers. You can contact one of them by visiting their pages in the staff section of the site (under “Piercers”). Be aware it may be 24 hours or more before you get a reply. If you have a more urgent question, please call us at the shop at 215 923 7335. If it’s an emergency, please contact your doctor or go to the nearest emergency room—but do we really need to tell you that?

For questions about online orders, email, or give us a call at 215 923 7335.

For reprint permissions and press-related inquiries, email James.

Not sure who to ask? Use the form below, and we’ll forward your email to the person best suited to answer it.

Lastly, if you’re a jewelry manufacturer looking to give us an incredible deal on cheap, externally-threaded barbells for less than $1 each, you can go here.

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